Privacy Policy

Overview

Prime AI Consulting (“we”) provides AI agent tooling for service businesses. This policy describes what we collect, how we use it, and your choices.

Information we collect

• Account data — name, email, password hash, optional company.
• Workspace data — workspace settings, agent configuration, credit balance.
• Usage content — chat messages and agent run metadata you submit through the product.
• Technical data — IP-derived rate-limit keys, basic logs, and cookies required for sessions.

How we use data

• Provide and secure the service (auth, workspaces, agents).
• Process AI requests via third-party model providers you enable.
• Meter usage (credits) and prevent abuse (rate limits).
• Improve reliability (error logs, health checks).

Subprocessors / AI providers

When AI chat is enabled, prompts and relevant history may be sent to the configured model provider. Those providers process data under their own terms. Do not submit sensitive personal data you are not authorized to process.

Retention

Account and workspace data are kept while your account is active. Conversation logs may be retained for product history and compliance; see our internal data-retention policy for purge schedules. You may request deletion of your account by contacting us.

Contact

Questions about this policy: use the contact options on our marketing site or your account support channel.